SCOTT PELLEY: Good evening. For 31 days now, the Obama administration has been telling us that Americans by the millions are visiting the the new health insurance web site despite all of its problems, but no one in the administration has been willing to tell us how many policies have been purchased, and this may be the reason. CBS News has learned enrollments got off to an incredibly slow start. Sharyl Attkisson obtained documents that haven't been seen by the public until now.
ATTKISSON: Early enrollment figures are contained in notes from twice a day war room meetings from the Centers of Medicare and Medicaid services after the web site failed on October 1st. They were turned over in response to a document request from the House Oversight Committee. The web site launched on Tuesday.
Publicly, the government said there were 4.7 million unique visits in the first 24 hours, but at a meeting Wednesday morning, the war room notes say 6 enrollments have occurred so far. They were with Blue Cross Blue Shield of North Carolina, CareSource, and Health Care Service Corporation. By Wednesday afternoon, enrollments were up to approximately 100. By the end of Wednesday, the notes reflect 248 enrollments nationwide.
The health care exchanges need to average 39,000 enrollees a day to meet the goal of 7 million by March 1st. The war room notes give a glimpse into some of the reasons customers had problems. Direct enrollment -- signing up directly on an insurer's web site -- is not working for any issuers. Experian credit reporting agency is creating confusion with credit check information. Issuer phone numbers are not appearing correctly on the pay now page.
The notes leave no doubt the enrollment figures, which the administration has chosen to keep secret, are available. Statistics coming in say notes from the very first meeting, the morning of October 2nd, contractor QSSI has a daily dash board create the every night. But head of CMS, Marilyn Tavenner, wouldn't disclose the figures, when Dave Camp, chair of the House Ways and Means Committee, asked earlier this week.
REP. DAVE CAMP: How do you not know how many people have enrolled?
TAVENNER: Chairman Camp, we will have those numbers available mid-November.
ATTKISSON: Health and Human Services today told us it's in no position to confirm or discuss enrollment figures because it doesn't have any. A spokesman suggested that enrollment was expected to start very slowly and then skyrocket as the deadline approaches, Scott.