November 30, 2005
Unionizing the Service Industries

By Froma Harrop

Ercilia Sandoval cleans an office tower in Houston. For those efforts, Sandoval thinks that she should be taking home more than $91.50 a week. But that's the number on her paycheck, according to news accounts, and health coverage is not part of the deal. Small wonder that she joined a drive to unionize janitors in Houston.

The Service Employees International Union has signed up 5,000 janitors from several companies. Its campaign has raised alarms in Houston and beyond. The South in general, and Texas in particular, have never been very friendly to unions. Some would say they've been downright unfriendly.

"I don't see how it's going to help Houston from a business standpoint," said a lawyer representing employers. "It has the potential of raising the cost of doing business."

It most certainly does, and isn't that too bad. Judging from all those new mansions dotting the countryside, it looks like there's plenty of money to go around -- certainly enough to pay the toilet cleaners a living wage. And if parting with a few extra dollars means some people can't afford six marble baths, well, they will have to make do with five.

Union wages may ease Sandoval's current problem of finding the cash to fix her daughter's teeth. The newly unionized janitors in New Jersey saw their pay rise to $11.90 an hour from $5.85 three years ago. The going rate for janitors in Houston is $5.25 an hour, which "business leaders" note, puts them a princely 10 cents an hour over the federal minimum wage.

That brings us to another problem unions may help solve: illegal immigration. The vast majority of janitors in Houston are immigrants. We have no idea how many are here legally and how many are not. But massive illegal competition for unskilled work is one reason why the "going rate" for an hour of bagging trash in Houston won't buy you a Cajun chicken sandwich at Starbucks. Suppose we raise the pay for dishwashing, laundry work and floor-sweeping to a decent standard. Legal immigrants and the American-born would probably take those jobs.

Katharine Donato, a sociologist at Rice University in Houston, believes that a union will attract mostly legal workers. Joining a union is a public announcement of one's presence. "Even if you had a legitimate-looking false document," she said, "you would be quite hesitant to put yourself on a union list."

The service industries are the most suitable for unionizing. After all, these jobs aren't going anywhere. Work stitching blue jeans can travel to China or Bangladesh, but a job vacuuming a downtown office building can't even move across the street. The same goes for frying chicken at the Colonel's or manning a register at Home Depot. The service jobs that often pay so poorly are perhaps the most secure positions in America, which is why the workers can demand more than they're getting.

Some states now talk about forcing retailers and fast-food shops to help with the cost of their employees' health care. The cheap-labor folks at the Chamber of Commerce always argue that the smallest requirement to improve their workers' lot will send employers fleeing to other states. But, frankly, Burger King would have a hard time feeding Bostonians from a storefront in Cleveland. And people in Seattle are unlikely to do their regular shopping at a Wal-Mart in Idaho, however low the prices.

While the workers have some powerful forces arrayed against them, they also have some strong friends. The Roman Catholic Church is with them. Archbishop Joseph Fiorenza told a union meeting in Houston that the unionizing activity is "truly God's work." Houston Mayor Bill White is backing the organizing efforts, as are union pension funds.

Professor Donato believes that joining unions provides foreign-born workers something more than an improved chance at upward mobility. "It is a formally sanctioned way to have a voice," she said.

The service-employees union is now trying to organize janitors in Atlanta and Phoenix. Such activities may jar the gentry in union-phobic places, but a healthy working class is better for the community in the long run. And, in any case, reasonable pay for backbreaking work should not be too much for anyone to ask.

Copyright 2005 Creators Syndicate

Froma Harrop

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